Cancellations and Refunds

Cancellation & Refund Policy – FTH Travels

FTH Travels understands that travel plans may change due to unforeseen circumstances. The following cancellation policy applies to all holiday packages, flight bookings, hotel bookings, visa services and other travel services booked through FTH Travels.


1. Booking Confirmation

  • All bookings are confirmed only after receipt of the required advance or full payment.

  • Cancellation charges apply from the date we receive your written cancellation request.

? Cancellation requests must be sent to: support@fthtravels.com


2. Cancellation Charges – Holiday Packages

Domestic & International Packages

Cancellation Time Before Departure Cancellation Charges
30 days or more 10% of package cost
15 – 29 days 25% of package cost
10 – 14 days 50% of package cost
7 – 9 days 75% of package cost
Less than 7 days / No Show 100% cancellation

3. Flight Cancellation

  • Flight tickets are subject to airline cancellation rules.

  • Airline cancellation charges + FTH Travels service fee will apply.

  • Refund amount depends on airline refund policy.


4. Hotel Cancellation

  • Hotel cancellation charges depend on hotel policy.

  • Some hotels are non-refundable once booked.

  • Peak season bookings may be fully non-refundable.


5. Visa & Processing Fees

  • Visa fees, travel insurance, and service charges are non-refundable under any circumstances.


6. Refund Processing Time

  • Refunds (if applicable) will be processed within 7–15 working days after approval.

  • Refund will be credited to the original payment method.


7. No Show Policy

If the traveler does not arrive or fails to join the trip:

  • No refund will be provided.

  • Entire booking amount will be treated as cancellation.


8. Force Majeure

FTH Travels shall not be responsible for cancellations due to:

  • Natural disasters

  • Government restrictions

  • Pandemics

  • Flight cancellations

  • Political unrest or strikes

Refunds in such cases depend on supplier policies (airlines/hotels/vendors).